Payoffs for Employee Training
by Gary Clipperton
For companies with employees, most likely there have been past errors of omission, as well as errors of commission.
Correcting operator mistakes is expensive when a job must be done over. And in today’s market, negative customer reviews can lead to decreased business.
On-the-job training must include troubleshooting skills, diagnostic techniques, and the knowledge of chemicals. Training is critical as it keeps the staff updated with new cleaning technologies.
One study showed that corporate funding of training programs produced an average of 300% return on investment. Providing a comprehensive ongoing training program can help your staff in the following areas:
By adopting the latest training programs, common errors and omissions can be avoided. Skill enhancement and proper diagnostic approaches will improve the efficiency, productivity and quality of your staff. Additionally, they will maximize customer satisfaction levels and reduce overall costs. A thorough program, along with testing, and the award of diplomas is a proven way to grow your bottom line.
If you need specific help with any cleaning issues, including training your staff, check out the carpet cleaning training bundle here. or scroll down
Gary Clipperton is a 45-year industry veteran and author of several books, training programs, software and videos. His new training program includes a carpet startup and expansion program, IICRC Basic Skills Carpet Care program, and Cleaning Managers Dashboard all in the new Carpet and Floor Care Bundle available through Totally Booked University. Gary can be reached at gary@nationalproclean.com or 719-598-5112.
by Gary Clipperton
For companies with employees, most likely there have been past errors of omission, as well as errors of commission.
Correcting operator mistakes is expensive when a job must be done over. And in today’s market, negative customer reviews can lead to decreased business.
On-the-job training must include troubleshooting skills, diagnostic techniques, and the knowledge of chemicals. Training is critical as it keeps the staff updated with new cleaning technologies.
One study showed that corporate funding of training programs produced an average of 300% return on investment. Providing a comprehensive ongoing training program can help your staff in the following areas:
- Increase the overall level of professionalism, along with the required cleaning and diagnostic skills
- Reduce potential damage and liability claims to surfaces or items that are cleaned
- Increase customer satisfaction levels and retention rates
- Reduce or eliminate chemical accidents, toxic fumes and physical injuries
- Provide the opportunity to learn new procedures and methods. When new fiber types are introduced, training provides the knowledge to clean delicate surfaces.
- Improve job satisfaction for employees
- Surpass the performance of competitors
By adopting the latest training programs, common errors and omissions can be avoided. Skill enhancement and proper diagnostic approaches will improve the efficiency, productivity and quality of your staff. Additionally, they will maximize customer satisfaction levels and reduce overall costs. A thorough program, along with testing, and the award of diplomas is a proven way to grow your bottom line.
If you need specific help with any cleaning issues, including training your staff, check out the carpet cleaning training bundle here. or scroll down
Gary Clipperton is a 45-year industry veteran and author of several books, training programs, software and videos. His new training program includes a carpet startup and expansion program, IICRC Basic Skills Carpet Care program, and Cleaning Managers Dashboard all in the new Carpet and Floor Care Bundle available through Totally Booked University. Gary can be reached at gary@nationalproclean.com or 719-598-5112.
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Introducing the new... Carpet and Floor Care Training Bundles! |
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We Just BUNDLED together the Best Carpet and Floor Care
Training Programs Available. The version on the left is for
Contractors and the version on the right is for Facilities.
Watch the video to learn all the benefits!
Training Programs Available. The version on the left is for
Contractors and the version on the right is for Facilities.
Watch the video to learn all the benefits!
Reviews of our Program
"Recently I purchased and studied your Floor Care Training program and then began using the knowledge in my daily schedules at the hospital where I work. It’s like a completely new job, when I got trained through your course. Thank you so much in advance for providing me the new hope in my profession." - Thag Biswa, OSU East Hospital, Columbus, Ohio
"Thank you, Gary, your course has been a great learning tool. Customer service is great. You have a lot of respect at UC Davis.
The course is working! Was able to get a spot out NO ONE could get out!" - M. Slichter, University of California - Davis
"Recently I purchased and studied your Floor Care Training program and then began using the knowledge in my daily schedules at the hospital where I work. It’s like a completely new job, when I got trained through your course. Thank you so much in advance for providing me the new hope in my profession." - Thag Biswa, OSU East Hospital, Columbus, Ohio
"Thank you, Gary, your course has been a great learning tool. Customer service is great. You have a lot of respect at UC Davis.
The course is working! Was able to get a spot out NO ONE could get out!" - M. Slichter, University of California - Davis
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Contractor Version
Carpet Care Management, Marketing, and Training Bundle Contains:
Reduced from $564.00 - Now $359.00 Hard copies mailed to you in the U.S. Reduced from $734.00 - Now $459.00 |
Facility Version
In-House and Institutional Carpet and Floor Care Training Bundle Contains:
Reduced from $564.00 - Now $359.00 Hard copies mailed to you in the U.S. Reduced from $734.00 - Now $459.00 |