TOTALLY BOOKED
  • Home
  • Online Store
    • More Restoration Jobs e-Book
  • Blog
  • Subscribe
  • Picture of the Week
  • Funny Video
  • Restoration Workshop on DVD
    • Restoration Books - Sales and Marketing
  • Complete Carpet & Furniture Cleaning Reference Guide
  • Get Paid For Restoration Book
  • Sales and Marketing Book
  • Five books one price
  • 27 Ways
  • Get Paid $97
  • Contents Restoration Book
  • eBook: Getting Water Damage Jobs
  • Bundles
  • ContractorBundleInfo
  • FacilityBundleInfo
  • Bundle Order Page
  • Payment Form
Picture
Determining Carpet Damage Not Correctable With Cleaning
by Gary Clipperton

 
Inexperienced carpet cleaners often make grandiose claims on how they will restore a carpet to a near new condition. However, it is safer to under-promise and over-deliver, instead of being guilty of the opposite. 

Pre-inspections

The purpose of a carpet cleaning pre-inspection is to locate all damaged areas. For example, bleach stains cannot be removed with cleaning procedures. Occasionally, a bleach stain is dormant until you add water. You did not cause the stain with your process; otherwise the entire carpet would be missing color. You did not spill bleach (sodium hypochlorite) on the carpet because you do not clean with bleach, and all of your spotters are approved and normally guaranteed not to fade or bleach a carpet. 
​
Another type of carpet damage is sun-fading. This appears next to a sliding glass door where the sun beats down on the carpet day after day and finally fades it. Likewise, some stains may appear after cleaning where there was an unnoticed spill of athlete’s foot treatment, acne treatment, and other products containing benzyl peroxide.

Permanent Soil Abrasion
 
Some carpet cleaners use a section of a clear acrylic rod to illustrate how soil damages carpet fibers. On one half of the rod they use coarse sandpaper to etch and scratch the rod so that it is opaque. The other half is left untouched, and is easy to see through. 
 
Whenever a traffic lane is damaged and the color cannot be returned so the center matches the edge, they fetch the acrylic rod and show it to the customer. It makes a great point that after a certain amount of wear, the carpet fiber becomes worn and will no longer reflect light. That is why the carpet appears dull in themiddle of the traffic lane. 
 
To head off potential problems, make sure everyone on your team has received in-depth training and adequate experience. 
 
If you need specific help with any cleaning issues, including training your staff, check out the carpet cleaning training bundle here. or scroll down
 
Gary Clipperton is a 45-year industry veteran and author of several books, training programs, software and videos. His new training program includes a carpet startup and expansion program, IICRC Basic Skills Carpet Care program, and Cleaning Managers Dashboard all in the new Carpet and Floor Care Bundle available through Totally Booked University. Gary can be reached at [email protected] or 719-598-5112.


Carpet Cleaning Training

​Introducing
the new... 

Carpet and    Floor Care
Training  Bundles! 

Carpet cleaning and floor cleaning and care training
                                    We Just BUNDLED together the Best Carpet and Floor Care                                        
                             Training Programs Available. The version on the left is for                                  
Contractors and the version on the right is for Facilities.

Watch the video to learn all the benefits!

Learn more about the Contractor version
Learn more about the Facility version
Reviews of our Program

"Recently I purchased and studied your Floor Care Training program and then began using the knowledge in my daily schedules at the hospital where I work.  It’s like a completely new job, when I got trained through your course. Thank you so much in advance for providing me the new hope in my profession."
- Thag Biswa, OSU East Hospital, Columbus, Ohio
 
 "Thank you, Gary, your course has been a great learning tool.  Customer service is great. You have a lot of respect at UC Davis.
The course is working!  Was able to get a spot out NO ONE could get out!
" -  M. Slichter, University of California - Davis

          Contractor Version          
Carpet Care Management, Marketing, and                               Training Bundle Contains:            
  • Two-part video series entitled "70 Mistakes Carpet Cleaners Make"
  • IICRC Basic Skills Carpet Cleaning Program with manual, slide shows and test for diploma
  • Start or Expand a Carpet Cleaning Business 250-page manual
  • Cleaning Manager's Dashboard 40 spreadsheets
  • Cleaning Performance Handbook 250-page manual
  • Detailing Upholstery and Carpet booklet
  • 15 Steps to Improving Cleaning Productivity - workbook
  • Management forms
  • Marketing flyers
  • ...and more
E-version - download it the same day
Reduced from $564.00 -  Now 
$359.00
Hard copies mailed to you in the U.S.
Reduced from $734.00 -  Now $459.00


                        Facility Version                              
In-House and Institutional Carpet and Floor Care Training Bundle Contains:
  • Two-part video series entitled "70 Mistakes Carpet Cleaners Make"
  • IICRC Basic Skills Carpet Cleaning Program with manual, slide shows and test for diploma
  • Floor Care Training Manual with slides
  • Solving 77 Floor Care Problems booklet
  • 15 Steps to Improving Cleaning Productivity booklet
  • Cleaning Performance Handbook - 250 pages on improving quality and productivity
  • Detailing Upholstery and Carpet booklet
  • Management forms to assist in running project crews
  • ...and more
E-version - download it the same day
Reduced from $564.00 -  Now  $359.00

Hard copies mailed to you in the U.S.
Reduced from $734.00  - Now   
$459.00  


Click to View all the details
Click to View all the details

Powered by Create your own unique website with customizable templates.